Magical Winter in Europe

Conditions
Book by 17 October 2019. Travel from 5 October to 31 August 2020. Advance purchase of 03 days is required before departure. Minimum stay: 3 days. Maximum stay: 3 months. Change of reservation: permitted with fee. Cancellation is permitted at a fee. One stopover in CDG permitted with fee. Fare promotion is not applicable for Child / Infant / UM / SkyTeam Pass ticket / Europass ticket…Does not combine with other promotions and offers.
Full refund is available upon request if your visa application is unsuccessful, and applicable on the full fare including taxes and surcharges (excluding service fees).
Refund requests relating to unsuccessful visa application can be made via the following channels:
•Email to mail.hcm@airfrance.fr
•Walk in to Air France Vietnam HCMC office: 130 Dong Khoi, District 1, HCMC
or Air France Vietnam Hanoi office: 01 Ba Trieu, Hoan Kiem, Hanoi

Alternatively, you may contact us by phone at
•Hanoi: +84 (024) 3825 3484
•Ho Chi Minh City: + 84 (028) 3829 0981 /82

The passenger must present the following supporting documents as proof of unsuccessful visa application from the relevant authorities:
•Receipt of visa request
•Letter of visa denial from embassy
•Copy of passenger’s passport

Air France reserves the right to verify documents for authenticity and may ask for additional supporting documents if deemed necessary.
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