Booking fees are administrative costs related to the sale of a ticket.
They apply to requests to change or refund a ticket (except tickets that allow changes and refunds at no extra charge, and tickets issued for infants under 2 years of age).
Booking fees vary depending on:
They apply to requests to change or refund a ticket (except tickets that allow changes and refunds at no extra charge, and tickets issued for infants under 2 years of age).
Booking fees vary depending on:
- point of sale (online, Air France ticket office, etc.),
- place of issuance (online or by phone, etc.).
Ticket changes
|
Change made on www.airfrance.com.vn or at a Self-Service Kiosk
|
Change made at an Air France airport counter
|
Change made at an Air France ticket office
|
||
|---|---|---|---|---|
|
Ticket purchased on airfrance.com.vn or at an Air France ticket counter |
Not available |
Not available |
25 USD |
|
|
Ticket purchased on a third-party site or travel agency |
Change request to be completed referring to the third-party or travel agency used to purchase the ticket |
Refunds
|
Refund requested on www.airfrance.com.vn
|
|
Refund requested at an Air France airport counter
|
|
Refund requested by phone or at an Air France ticket office
|
||
|---|---|---|---|---|---|---|
|
Ticket purchased on airfrance.com.vn or at an Air France ticket counter |
Available |
|
Not available |
|
30 USD |
|
|
Ticket purchased from a third-party site or travel agency |
Refund request to be completed referring the third-party or travel party site or travel agency used to purchase the ticket* |
* Travel agencies set and apply their own booking fees for changes to and refunds for Air France tickets. These fees therefore vary by agency.