Booking fees are administrative costs related to the sale of a ticket.
They apply to requests to change or refund a ticket (except tickets that allow changes and refunds at no extra charge, and tickets issued for infants under 2 years of age).
Booking fees vary depending on:
They apply to requests to change or refund a ticket (except tickets that allow changes and refunds at no extra charge, and tickets issued for infants under 2 years of age).
Booking fees vary depending on:
- point of sale (online, Air France ticket office, etc.),
- place of issuance (online or by phone, etc.).
Ticket changes
Change made on www.airfrance.com.vn or at a Self-Service Kiosk
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Change made at an Air France airport counter
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Change made at an Air France ticket office
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Ticket purchased on airfrance.com.vn or at an Air France ticket counter |
Not available |
Not available |
25 USD |
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Ticket purchased on a third-party site or travel agency |
Change request to be completed referring to the third-party or travel agency used to purchase the ticket |
Refunds
Refund requested on www.airfrance.com.vn
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Refund requested at an Air France airport counter
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Refund requested by phone or at an Air France ticket office
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Ticket purchased on airfrance.com.vn or at an Air France ticket counter |
Available |
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Not available |
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30 USD |
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Ticket purchased from a third-party site or travel agency |
Refund request to be completed referring the third-party or travel party site or travel agency used to purchase the ticket* |
* Travel agencies set and apply their own booking fees for changes to and refunds for Air France tickets. These fees therefore vary by agency.