Book a flight

Booking fees are administrative costs related to the sale of a ticket.
They apply to requests to change or refund a ticket (except tickets that allow changes and refunds at no extra charge, and tickets issued for infants under 2 years of age).

Booking fees vary depending on:
  • point of sale (online, Air France ticket office, etc.),
  • place of issuance (online or by phone, etc.).

Ticket changes

Change made on www.airfrance.com.vn or at a Self-Service Kiosk
Change made at an Air France airport counter
Change made at an Air France ticket office

Ticket purchased on airfrance.com.vn or at an Air France ticket counter

Not available

Not available

25 USD

Ticket purchased on a third-party site or travel agency

Change request to be completed referring to the third-party or travel agency used to purchase the ticket

Refunds

Refund requested on www.airfrance.com.vn 
 
Refund requested at an Air France airport counter 
 
Refund requested by phone or at an Air France ticket office

Ticket purchased on airfrance.com.vn or at an Air France ticket counter

Not available

 

Not available

 

30 USD

Ticket purchased from a     third-party site or travel agency

Refund request to be completed referring the third-party or travel party site or travel agency used to purchase the ticket*

* Travel agencies set and apply their own booking fees for changes to and refunds for Air France tickets. These fees therefore vary by agency.

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