If your baggage has been missing more than 21 days, unfortunately we have no option other than to offer you compensation.
You are entitled to compensation of up to €1,295 (according to the Montreal convention) if you provide sufficient proof of purchase, e.g. original receipts or invoices.Claim compensation for missing baggage
Please note: when you check in your baggage at the airport, you can make a special declaration detailing the value of your belongings when they exceed the maximum planned compensation (€1,295*). You may increase the compensation for your baggage for an additional fee.
TelephoneAir France in Viet Nam
+84 24 38 25 3 48 4 (National standard rates to: Viet Nam)
+84 28 38 29 0 98 1 (National standard rates to: Viet Nam)
+84 28 38 29 0 98 2 (National standard rates to: Viet Nam)